Frequently Asked Questions
Everything you need to know about shopping with calif.
What shipping methods are available and how long does delivery take?
We offer standard and express shipping options. Domestic orders typically arrive within 2-5 business days, while international shipping timelines vary by destination.
What is your return and exchange policy?
You can return or exchange items within 7 days of receipt, provided they are in their original condition with all tags attached. Please note that certain limited-edition items may be final sale.
Which payment methods do you accept?
We accept major credit cards (Visa, Mastercard, American Express), PayPal, and various local payment options including convenience store payments and mobile wallets.
How can I track the status of my order?
Once your order is dispatched, you will receive a shipping confirmation email containing a tracking number and a link to the carrier's website.
Are the products on the calif official site authentic?
Yes, as the official online store for our featured brands, we guarantee that all products sold on calif are 100% authentic and sourced directly from the manufacturers.
Do you offer international shipping?
Yes, we ship to many countries worldwide. International shipping fees and import duties are calculated at checkout based on your location.